This policy guides how the organisation manages complaints from those who use its services and ensures their right to have complaints fairly assessed.
This policy guides how the organisation manages and documents conflicts of interest within the organisation.
This policy guides how we constantly assess our organization and our services to ensure that we are providing the best possible quality of services to our clients and the most efficient and accountable management practices.
This policy guides how the organisation monitors the performance of employees and provides them with support to carry out their work.
This policy guides how we organise, store, access and dispose of the various kinds of information gathered in the course of delivering our services and running the organisation.
This policy guides how the organisation delegates and documents decision-making authority within the organisation.